Client Area

Privacy Policy

Last Updated: 2025-08-27

PixelPress (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and hosting services.

By using any PixelPress service, you agree to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Provided voluntarily during registration or purchase:

  • Full name

  • Email address

  • Phone number

  • Billing details

  • Address

  • Domain data

1.2 Technical Information

Collected automatically when you use our services:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Access logs

  • Server usage statistics

1.3 Payment Information

Payment details are processed securely through third-party payment gateways.

PixelPress does not store full credit/debit card details.

1.4 Communication Data

Any messages sent through:

  • Email

  • Support tickets

  • Live chat

  • Phone calls

2. How We Use Your Information

We use your data for:

  • Providing hosting, domain, and related services

  • Account setup and verification

  • Processing payments and billing

  • Improving website performance and user experience

  • Technical support and service notifications

  • Fraud prevention and security monitoring

  • Legal compliance

We do not sell your data to third parties.

3. Cookies & Tracking Technologies

PixelPress uses cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze traffic and site performance

  • Maintain login sessions

You may disable cookies in your browser, but some site features may not work properly.

4. Data Sharing & Disclosure

We may share data only with:

  • Trusted service providers (payment gateways, security tools, domain registries)

  • Legal authorities when required by law

  • Fraud prevention and security services

We never sell or rent your information.

5. Data Security

We use multiple security measures to protect your information:

  • SSL encryption

  • Firewall protection

  • Malware scanning

  • Access control & authentication

  • Secure data centers

While we take strong precautions, no method is 100% secure. Users are responsible for maintaining strong passwords and securing their accounts.

6. Data Retention

We retain your information as long as:

  • Your account remains active

  • Required by law

  • Necessary for resolving disputes or enforcing agreements

You may request deletion of your data after closing your account.

7. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (“right to be forgotten”)

  • Request a copy of your data

  • Withdraw consent for marketing

Contact us to exercise your rights.

8. Third-Party Links

Our website may contain links to external sites.

PixelPress is not responsible for their privacy practices or content.

9. Children’s Privacy

PixelPress services are not intended for individuals under 13 years old.

We do not knowingly collect data from children.

10. International Data Transfers

Your data may be stored or processed on servers located outside your country.

We ensure that data is handled securely and in compliance with applicable laws.

11. Changes to Privacy Policy

PixelPress may update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

PixelPress – Head Office

22/11, Tolarbag, Mirpur 1,

Dhaka–1216, BD

📞 +8801729481162

📧 info@pixelpress.com.bd

🌐 https://pixelpress.com.bd/